Pricing and billing

This page is the canonical source of truth for how CLARITY charges. The customer-facing pricing page on cloudbitz.net describes the same model in shorter form. If the marketing copy and this page ever disagree, this page is authoritative, and we'll fix the marketing copy to match.

Two billing components

Every CLARITY subscription has two components. They run on independent clocks:

Component	What it covers	When it applies
Subscription fee	Access to the platform — dashboard, sync, insights, AI analysis, reports, integrations	Every billing period of an active subscription
Savings fee	A share of the cost reductions CLARITY identifies and you realize	Only when monthly cloud spend exceeds $100,000 across all connected accounts

Subscription is your tier price. Savings fee is performance-based — paid only when value is demonstrably delivered, and only for as long as you remain subscribed.

Subscription fee

Flat monthly amount based on your tier. Billed monthly or annually depending on your contract. Each tier sets three usage dimensions: cloud accounts, users, and tracked cloud spend.

Tier	Price / month	Cloud accounts	Users	Tracked cloud spend
Trial	$0 (5 days)	2	2	up to $50K
Starter	$1,200	3	3	up to $50K
Pro	$2,200	8	5	up to $250K
Business	$3,800	20	10	up to $1M
Enterprise	$6,000	unlimited	unlimited	unlimited

For customers above Enterprise's volume profile (e.g. $5M+/month tracked spend, sovereign region requirements, custom SLA, white-label / private domain), Enterprise is signed with an Order Form addendum that captures the bespoke terms and pricing. There is no separate "Custom" published tier — the Enterprise base contract plus per-customer schedules cover everything CLARITY supports.

Annual billing matches monthly × 12 (no implicit discount).

Tracked spend caps

The "tracked cloud spend" column above is a ceiling on the monthly cloud bill that CLARITY ingests, allocates, and analyzes for you under each tier.

What they are

Every connected AWS, Azure, and GCP account contributes to your tracked cloud spend. The tier cap is the total monthly spend across all those accounts that the tier is sized for. Your actual cloud bill can be any size — the cap describes the volume that the tier price is matched to.

Why they exist

CLARITY's value scales with the size of the bill it's optimizing. A team running $40K/month of cloud workloads needs a different platform footprint than one running $800K/month: more sync volume, more recommendations to triage, more allocation rules, more anomaly events, more support time. Tying tier price to tracked spend lines the price up with the value delivered.

This is the same mechanism every B2B FinOps platform uses. CloudHealth, Cloudability, Vantage, and Finout all tier by tracked spend. Our cap thresholds are set lower than the major incumbents and the prices are correspondingly lower, but the model is identical.

What happens at the cap

Caps are soft prompts, not hard blocks. The platform never stops working when you cross your tier's cap.

When monthly tracked spend exceeds your tier cap:

1. A notice appears in the CLARITY dashboard ("You're over the Pro tier's $250K tracked-spend ceiling").
2. The same notice goes to the account admins by email.
3. A 30-day grace period starts — full functionality continues, no service degradation.
4. During the grace period, sales reaches out to discuss tier upgrade or a Custom plan.
5. If no agreement is reached by day 30, CLARITY automatically upgrades you to the next tier and bills the prorated difference on the next invoice. You're notified at every step.

There is no surprise upgrade and no service interruption. The intent is to give you time to confirm the new spend level is sustained (not a one-month spike), discuss the right tier, and budget for the change.

If your tracked spend later drops back below the cap for two consecutive months, you can downgrade.

Savings fee — definitions

To remove ambiguity, three terms are defined precisely.

Realized saving

A measurable, month-over-month reduction in your cloud bill on a specific resource (or a specific commitment) that CLARITY flagged in a recommendation you implemented.

Two requirements:

1. The resource must have been the subject of a CLARITY recommendation prior to the reduction.
2. The reduction must show up on your provider's invoice (AWS Cost Explorer, Azure Cost Management, GCP Billing). It is verified against the same source of truth your CFO uses.

If your team finds and fixes something CLARITY did not flag, the saving is yours alone — no fee applies.

Verified saving

A realized saving that has been confirmed against the customer's own provider billing data. CLARITY surfaces every claimed saving in your dashboard so you can review it before it appears on an invoice. There is a 30-day dispute window from each invoice; disagreements get adjusted on the next billing cycle.

Active subscription

The state in which CLARITY is providing service to you under a paid agreement. The savings fee only applies during periods of active subscription, and it stops the same day the subscription ends.

How the savings fee runs

The fee starts the month a saving first appears on your provider's invoice — not the month CLARITY identified the savings opportunity, and not the month you committed to act on it. Discovery does not trigger a fee. Realization does.

The fee runs every month, on each finding, for as long as both of the following hold:

1. The saving continues to be realized on your provider's invoice (i.e., the resource stays right-sized, the commitment stays in place, the snapshot doesn't get re-created, etc.), and
2. Your subscription is active.

The fee stops the day either of those becomes false. There is no tail debt that survives cancellation, and no clawback on savings already passed to you.

Each finding is tracked independently. A new finding realized in month 6 of your subscription begins generating a fee in month 6 (and continues, month over month, while you remain subscribed and the saving continues to land on your invoice).

Worked example

Pro-plan customer with $400,000/month cloud spend, on a 12-month subscription that started January 1.

CLARITY identifies $30,000/month of recoverable waste in February. The customer's team implements the fix in March. From March onward, their cloud bill drops to $370,000/month.

Month	Subscription	Savings fee	Notes
January (M1)	$2,200	$0	nothing realized yet
February (M2)	$2,200	$0	finding identified, not yet implemented
March (M3)	$2,200	$3,000	first realized month — fee starts (10% of $30K)
April–December (M4–M12)	$2,200 each	$3,000 each	fee continues monthly, saving still realized, subscription still active
End of December (M12)	—	—	subscription ends. Customer chooses whether to renew.

Note: this customer is over Pro's $250K tracked-spend cap. In practice they'd receive a soft prompt at month 1 and likely move to Business ($3,800) within the 30-day grace window. The savings-fee mechanics are unchanged either way.

Two paths from here:

If customer renews for another 12 months:

• The savings fee on the original finding continues — month over month — for as long as the saving remains on the provider's invoice and the subscription stays active.
• Any new findings realized during the new term work the same way.

If customer does not renew:

• The savings fee stops the same day the subscription ends. Customer paid 10 months of the fee (March through December) = $30,000.
• Customer keeps the full $30,000/month savings going forward at no further cost.
• New findings stop being tracked.

Cancellation

A customer may cancel at the end of their subscription term per the terms of their MSA. Both subscription fees and savings fees stop on the cancellation effective date. There is no tail debt and no clawback. Savings already realized stay with the customer in perpetuity.

If a customer's monthly cloud spend grows past $100K mid-term and triggers savings-fee eligibility, the savings fee starts on the first realized saving in that period and runs under the standard rules above.

If a customer's monthly cloud spend drops below $100K for two consecutive billing cycles, the savings fee on existing findings continues while the saving keeps landing on the invoice and the subscription stays active, but no new findings will trigger a savings fee for the customer until they re-enter eligibility.

Multi-cloud and multi-account

The $100K/month savings-fee threshold and the tier tracked-spend cap are both calculated across all cloud accounts connected to your CLARITY tenant, regardless of provider. AWS + Azure + GCP spend is summed.

Savings fees are calculated per finding. A finding may relate to a resource in any of your connected accounts; the fee follows the dollar value of the realized saving, not the account or provider.

Disputes

Each invoice line item is reviewable in your CLARITY dashboard with a link to the underlying recommendation, the resource, and the month-over-month spend evidence.

Customer has 30 days from invoice date to dispute a savings-fee line. Disputes are reviewed against the source-of-truth provider billing data (AWS Cost Explorer / Azure Cost Management / GCP Billing). Resolved disputes adjust the next billing cycle.

What this is not

A few clarifications because procurement teams ask:

• Not a percentage of your spend. The tier price is fixed and the tracked-spend cap is a sizing dimension, not a usage charge. We do not charge a percentage of your cloud bill.
• Not a clawback. Savings already realized continue to flow to you in perpetuity; we never take savings back.
• Not a tail past cancellation. Cancellation ends both fees on the same day. There is no per-finding "12-month tail" or any other multi-month obligation that survives cancellation.
• Not retroactive. A saving CLARITY didn't flag does not become subject to the fee just because it overlaps with a CLARITY-flagged area.
• Not a hard block. Crossing your tier's tracked-spend cap never disables the platform. It triggers a 30-day conversation, not a service interruption.

Summary in one paragraph

You pay your subscription monthly at one of five tiers, sized to the cloud spend you want CLARITY to track. If your cloud bill is over $100K/month, we charge 10% of every saving we identify and you realize, every month, only while you remain subscribed. The day you cancel, both fees stop. You keep 100% of every saving forever. Performance-based: we get paid more only when you save more, and only for as long as we're both still in the deal.